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What is natural language processing? Examples and applications of learning NLP Bi-directional Encoder Representations from Transformers (BERT) is a pre-trained model with unlabeled text available on BookCorpus and English Wikipedia. This can be fine-tuned to capture context for various NLP…

An Introduction to Natural Language Processing NLP NLP can be used to great effect in a variety of business operations and processes to make them more efficient. One of the best ways to understand NLP is by looking at examples…

How Large Language Models Are Transforming Financial Services DeepMind’s Chinchilla, one of today’s leading LLMs, was trained on 1.4 trillion tokens. A prime example of technical bias would be teaching a machine to “predict” a person’s sexuality. Since there’s no…

Logistics customer services PMC By consistently surpassing customer expectations, a logistics company can differentiate itself and establish a reputation for excellence. When customers have positive experiences with a logistics company’s customer service, they are more likely to share their satisfaction…

Conversational Experiences: The Untapped Potential of AI in Customer Engagement SPONSORED CONTENT FROM INFOBIP This human-in-the-loop approach ensured that while AI handles the heavy load, the human touch remains essential for sensitive matters. In 2024, many banks rolled out or…

5 Best Real Estate Chatbot Service s in 2025 Among its co-founders are Andrew Bokor, who also co-founded Chicago-based cybersecurity firm Trustwave, and Bobby Goodman, a former vice president at Chicago-based commercial real estate firm JLL. The insurance industry, too,…

Running AWS CLI commands from chat channels AWS Chatbot A chatbot script is a document that outlines a written sequence of conversational messages between a chatbot and a user. It determines not only the exchange of messages but also actions…